Customer Support & FAQ
Everything you need to know about your GOSHA RUBCHINSKIY order and our collections.
How can I track my order?
Once your order is processed and shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your shipment's progress.
What is your return policy for seasonal collections?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain limited-edition drops or collaboration items may be final sale; check the product page for specific details.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please be aware that customs duties and taxes may apply depending on your region.
How do I know which size to choose?
Our garments often feature oversized or boxy silhouettes inspired by post-Soviet aesthetics. We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing down for a more standard fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and processed securely.
Are the products authentic?
All items sold on our official webstore are 100% authentic GOSHA RUBCHINSKIY products. To ensure authenticity, we recommend only purchasing directly from our site or authorized global retailers.